In this post, we will show you how to fix error 491 on Play Store without hassles.
Play Store error 491 is one of the common Play Store error which hinders successful installation or update of apps from the Play Store.
Therefore, you should utilize any of our solutions to avert the error problem.
How to fix Google Play Store Error 491
Solution 1: Reset App Preference
Some Android users reported that resetting app preferences fix the issue for them. You can also try this as well.
Here’s how to do this:
- Go to Settings > Applications
- Tap on the three dot icon
- Then select Reset app preferences
- Now, tap Reset Apps.
- Relaunch Play Store and download/update the app(s)
Solution 2: Re-add your Google Account
Another noteworthy troubleshooting method you can apply is to read your Google account and then re-download the app(s).
Here’s how:
- Go to Settings.
- Tap on Accounts option.
- Now, tap on Google option and then
- After that, restart your android device
- Then go to Settings > Accounts > Add Account > Google Account.
- Next, re-download the app(s) from Play Store.
Solution 3: Clear Play Store Cache
Sometimes, lack of storage space can cause the 491 error problem. This is mostly caused the excess cache buildups on the Play Store app. In order to resolve this, you should clear the cache.
Here’s how to do this:
- Go to Settings > Applications
- Tap Play Store > Clear Cache and Data
- Also, Clear Cache for other large-sized already-installed apps on your device.
- Then, open Play Store and try the download again.
Lastly, if you still experience this issue, the ultimate solution you can apply is to remove unwanted apps from your device before download new app(s) from Play Store.
Let us know if you resolve the error 491 Play Store problem.
Leave a comment below.
Daniel Segun is a technology writer with over 5 years of experience. He loves to teach and inspire others. When he is not writing, he’s probably busy developing websites. You can reach him here.