WhatsApp Business is the WhatsApp version designed specifically for businesses. WhatsApp Business allows you to create a WhatsApp account that can be used to stay in touch with your customers. The app also comes with a couple of special features for businesses.
For instance, you can create a business profile which will help your customers learn more about your business. Details such as location, website or contact information become available. There are also a couple of business messaging tools. You can use Away messages that tell your customers when you are not available.
WhatsApp Business can also be used with a landline phone number. All you have to do is select the “Call me” option when you need to receive a confirmation code. Both WhatsApp Business and WhatsApp Messenger can be used on the same phone, but a different phone number needs to be chosen for each one.
WhatsApp Web is also available for WhatsApp Business and it makes it a lot simpler to communicate with your clients by using your computer. WhatsApp Business also has all the regular features that come with the normal WhatsApp app.
New version
WhatsApp Business 2.19.45 beta was recently released. The new update comes with a couple of features. For instance, you can now filter chat lists. You can see all the read chats for instance, and the same goes for the unread ones.
It is now possible to see label indicators. More than that, those labels can be filtered if you use the chat list filtering icon when you use the web version of WhatsApp.
Finally, the latest WhatsApp Business version allows its users to share short links. The link looks like this wa.me/your_number and it makes it a lot simpler to get in touch with your customers.
Nora Reynolds is a major in biology and a minor in Biological Basis of Behavior, writing about science in general. She also likes to try new gadgets and sports about the AI new era.