In this post, we will reveal how to troubleshoot the error RPC:S-3:AEC-0 on Play Store.
Error RPC:S-3:AEC-0 is usually indicated with the prompt: error retrieving information from server. Nonetheless, whenever this error occurs, app download or install is interrupted on the Play Store.
Therefore, you should apply these fixes to resolve the issue.
Fix: Error RPC:S-3:AEC-0 on Play Store
Before you proceed, restart your android device and retry the app download process. If the issue still continues, you can try these solutions.
Solution 1: Check the date and time
Firstly, you need to check whether your device date and time settings is correct. If not, then you need to set the correct date and time.
To do this, simply:
- Go to Settings > Date & Time.
- Check the Automatic Date & Time menu
- Next, manually set the date and time
- Launch Play Store and re-download the app(s)
Solution 2: Re-add Google Account
Another method applicable in fixing the “Error retrieving information from server [RPC:S-3:AEC-0]” issue is to re-add your Google account.
Here’s how:
- Go to Settings.
- Tap on Accounts option.
- Now, click on Google option.
- Tap on Remove Google account.
- Then re-add your Google Account.
Solution 3: Clear Play Store Cache
Play Store cache when in excess can also cause the RPC:S-3:AEC-0 problem as well as other Play Store issues. Hence, you should clear the cache for smooth experience.
To do this, simply:
- Go to Settings > Apps
- After you have tapped on Play Store > Clear Cache and Data
- Also clear cache for Play Service, Google Services Framework and Download Manager
- Then reboot your device and launch Play Store.
Did you solve the “Error retrieving information … RPC:S-3:AEC-0 Play Store issue ? Comment below to let us know.
Daniel Segun is a technology writer with over 5 years of experience. He loves to teach and inspire others. When he is not writing, he’s probably busy developing websites. You can reach him here.
